Are you worried about a loved one’s substance use? Click here to complete an online referral.

We respect our service user’s right to confidentiality but with their consent we can involve a family member in their treatment – then we do this together. It can be a really useful activity to include family members in recovery planning and detox interventions with service users.

We are aware and sensitive to the sometimes fractured relationships that often exist within families impacted by substance misuse. We are experienced in supporting our service user’s and their loved one’s with their wishes to heal and repair these moving forward through their journey in the most appropriate and individual way for them.



What about you?

Living with someone with an addiction can be difficult and we recognise that it can cause extreme stress. It’s common to experience a range of emotions such as have feelings of anger, guilt, disappointment, fear and isolation.

We have a range of activities where you can get the right help for you and your family. We can provide face-to-face, telephone and email information advice and support:

  • Support groups for carers and family members
  • Information and advice specific to drugs and alcohol addiction, via written publications, drop in sessions, online support and helpline
  • One-to-one support
  • Safeguarding information, including information on duty of care to protect any individuals effected by someone’s substance use
  • Signposting carers to Telford & Wrekin commissioned carers services for a specialist carers assessment where appropriate
  • Enable families and carers to form and access community networks
  • Provide parenting skill interventions for service users either via groups or one to ones
  • Support to family members and carers who wish to train as volunteers inside the service

There’s nothing to lose, if you’re worried get in touch, we have so much positive feedback from parents and loved one’s who have learned to navigate the difficulties and distress drug use a loved one’s drug use, and consequently choices and behaviour can bring. They are now out the ‘other side’ of their dark times and this doesn’t always mean their loved one has stopped using, it just means they have learned skills to help them manage the relationship, communication and the problems.

Additional support online

Families Anonymous is a world-wide fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. FA has groups, spread throughout the country, which meet regularly. Any concerned person can contact them,